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Terms & Conditions for PIO/FAA Registration

This page is for the registration of PIO (Public Information Officer) and FAA (First Appellate Authority).
Before proceeding with the registration, please read and agree to the following terms and conditions:

  1. Office Information
    • The registration form must be filled with correct office details including Department, District, Block, Panchayat, and Office Name.
    • If the office name is not available in the list, it should be entered manually.
  2. Personal & Contact Information
    • Accurate personal details such as Full Name and Designation must be provided.
    • A valid Mobile Number and Email ID are required for communication and system notifications.
    • Either the Mobile Number or Email ID will be verified during the registration process.
    • System notifications and updates will be sent to the registered Mobile Number and/or Email ID.
  3. Authenticity of Information
    • All information entered in the registration form must be true, complete, and accurate.
    • Providing false or misleading information may result in rejection or cancellation of the registration.
  4. Responsibility & Approval
    • The applicant is responsible for ensuring the correctness of the details submitted.
    • Registration requests will be subject to review and approval by the Department Admin.
Agree

Frequently Asked Questions

Comprehensive answers to essential RTI queries for Bihar government applicants.

1. What is the RTI Act?

The Right to Information (RTI) Act, 2005 allows any Indian citizen to ask for information from any government department or public authority. It promotes transparency and accountability.

2. What is the Jaankari Portal?

Jaankari is the official RTI portal of the Government of Bihar. It allows you to file RTI applications and First Appeals online, track their status, and get related information easily.

3. Who can file an RTI application?

Any Indian citizen can file an RTI application — either online through this portal or offline through the respective department.

4. What kind of information can I ask for?

You can ask for any information that is available in records of public authorities, such as decisions, policies, data, processes, reports, and more — unless it is exempted under the RTI Act.

5. How do I file an RTI application online?

  1. Go to the “Submit RTI” page.
  2. Fill in your personal and contact details.
  3. Choose the concerned department or office.
  4. Type your information request clearly.
  5. Upload supporting documents if needed.
  6. Pay the fee online and submit.

6. What is the fee to file an RTI?

  1. ₹10 for each RTI application.
  2. Additional charges may apply if copies or printed materials are required.
  3. Free of cost for Below Poverty Line (BPL) applicants with a valid BPL certificate.

7. How can I pay the RTI fee?

  1. Debit Card / Credit Card
  2. Net Banking
  3. UPI / Mobile Wallets

8. How do I track the status of my RTI application?

Visit the “Track Status” section, enter your Application ID and mobile number or email. You will see the current stage and action taken on your request.

9. What is a First Appeal?

If you do not get a response within 30 days or are not satisfied with the response, you can file a First Appeal to a higher officer (First Appellate Authority) through the portal.

10. What happens after I submit my RTI?

  • You will get a unique Application ID.
  • Your request will be forwarded to the concerned department.
  • You will receive a reply within 30 days (usually).
  • If there’s a delay or issue, you can file a First Appeal.

11. Can I file RTI for central government offices through this portal?

No. Jaankari portal is for Bihar state government departments only. For central government RTI, visit https://rtionline.gov.in.

12. Is this portal available in Hindi?

Yes. You can use this website in both Hindi and English. Use the language toggle button at the top right.

13. I have a question or need help. What should I do?

You can contact the helpline number or email mentioned on the “Contact Us” page for any queries or technical support.

Submitting your application...